Our 20 Year Warranty
Our 20 year warranty
Important Information Regarding Your Dog’s New Bully Bed
It works like this: we guarantee your dog bed will retain its shape and not flatten for at least 20 years (we actually think it will last longer). If it flattens by more than 5 cm anytime within those 20 years, we’ll replace it one time, at no charge, for you. (The warranty applies only to the original owner and is not transferable.)
Of course, some things are beyond our control and—as much as we’d like to—we can’t cover dog damage, offer returns or refunds caused by those factors. It’s common sense, but here are things that the warranty doesn’t cover:
- Normal wear and tear to the outer cover, waterproof cover or foam. This includes chewing, ripping, or any damage to the covers or foam.
- Foam that has been torn, chewed, shredded, scratched, stained by urine, feces, vomit, bodily fluids or damaged in any way.
- Outdoor use of any kind will void the warranty.
- Foam that has been flattened after exposure to moisture such as water, urine, saliva, vomit or any other bodily fluid.
20 year warranty
All Bully Beds come with a 20-year warranty, the best in the industry. It works like this: we guarantee your dog bed will retain its shape and not flatten for at least 20 years (we think it will last longer actually). If it flattens by more than 2 inches anytime within those 20 years, we’ll replace it one time, at no charge, for you. (The warranty applies only to the original owner and is not transferable.)
Of course, some things are beyond our control and—as much as we’d like to—we can’t cover dog damage, offer returns or refunds caused by those factors. It’s common sense, but here are things that the warranty doesn’t cover: